Banks & Lenders

The foundation of Global Discoveries Lender Services Division is industry knowledge, advanced technology and deep experience assisting national and regional lenders recover unclaimed and lost assets due them. We have invested heavily in proprietary technology that allows us to identify and recover unclaimed and lost assets belonging to lenders both large and small. Global Discoveries has focused heavily on the changes that have taken place in our financial markets over the years which have provided us with special insight.

The foundation of Global Discoveries Lender Services Division is industry knowledge, advanced technology and deep experience assisting national and regional lenders recover unclaimed and lost assets due them. We have invested heavily in proprietary technology that allows us to identify and recover unclaimed and lost assets belonging to lenders both large and small. Global Discoveries has focused heavily on the changes that have taken place in our financial markets over the years which have provided us with special insight. We have consistently tracked the ever evolving financial markets that have resulted in numerous corporate mergers, acquisitions, name changes, asset sales, bankruptcies, FDIC takeovers/shut downs, and the like, all of which set the stage for lender assets of all kinds to be lost or misplaced.

Through a comprehensive process, Global Discoveries continuously researches hundreds of unique sources and analyzes countless records relating to unclaimed and lost assets. Much of the data we analyze is not readily available on the internet or otherwise easily obtained, rather the sources come from years of experience, industry know-how and cultivated relationships. We research a vast number of both private and public sources for our clients over a wide geographic footprint. Our detailed analysis on each and every claim that we identify allows us to solve the complexities that often accompany claims made on behalf of Lenders, including linking corporate lineage and succession history that is necessary to establish our client’s right to the asset.

It is for these reasons and many more that Global Discoveries Lender Services is considered the expert in Lender unclaimed and lost asset recovery and our client’s solution to getting their claim paid.

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Why Us

We have made it our business to know how to closely monitor the auctions for available surplus, sift through the chain of title for client opportunities, and then to successfully document and submit the claim to the fund holder in accordance with applicable rules and local procedural idiosyncrasies.

We are dedicated to providing our clients with the most satisfying recovery process possible and that can only be achieved through the combination of attributes that make Global Discoveries unique and position us as the industry leader.

Head of Banking/Lender Operations

Amy Elmer

Amy is a Central California native who joined Global Discoveries in 2005. Amy’s skill and dedication earned her the firm’s Most Valuable Player Award twice, as well as the Team Spirit Award and the Most Focused on Company Goals Award.

As Amy explains, “I believe in what we do at Global Discoveries. Global Discoveries and the entire staff hold themselves to high ethical and moral standards. We are consistently looking for ways to better the company to ensure we are looking out for their clients’ best interests.”

Amy’s educational background has done much to complement her professional pursuits throughout her career. Amy has a bachelor’s degree and master’s degree in Business Administration.

The breadth and depth of Amy’s professional experiences have provided a solid foundation for her current Business Development responsibilities at Global Discoveries, Ltd.

How We Can Help

Tax Sale & Foreclosure Surplus

We have made it our business to know how to closely monitor the auctions for available surplus, sift through the chain of title for client opportunities, and then to successfully document and submit the claim to the fund holder in accordance with applicable rules and local procedural idiosyncrasies.

We are dedicated to providing our clients with the most satisfying recovery process possible and that can only be achieved through the combination of attributes that make Global Discoveries unique and position us as the industry leader.

  • Ethics: We maintain the highest standards of ethics in everything we do and Global Discoveries is a Better Business Bureau Accredited Business with an A+ rating (its highest rating).
  • Professional Depth: Global Discoveries is a growing team of more than 25 professional asset recovery specialists and administrative staff, fully supported by state-of-the-art technology. In addition, our Leadership has deep experience working with Lenders and understands the challenges that they face including regulatory oversight.
  • Broad Industry Experience: Since inception 15+ years ago, Global Discoveries has acquired the expertise and resources necessary to successfully navigate the lost and unclaimed asset discovery and recovery process regardless of the complexity or jurisdiction. By virtue of that experience, Global Discoveries has developed a proprietary claims management system that is unsurpassed in the industry.
  • Customer Service: We pride ourselves on maintaining constant communication with our clients throughout the recovery process and our proprietary Claims Management System provides instant access to claim information and status.
  • Proven Results: We have recovered well over a hundred million dollars for our clients, considerably more than most or perhaps all of our competitors. As importantly, our clients consistently endorse us, and we have received hundreds of written testimonials over the years.
  • Security: Our policies and procedures are audited annually by large financial institutions who currently utilize our services. These audits are performed to ensure that we comply with all requirements mandated by the United States Department of Justice, and we have always met and exceeded all TPRA (Third Party Risk Assessment) requirements. In addition, we maintain all licenses necessary to conduct business in the states where we file claims. We also maintain significant insurance policies and all bonds relating to our professional licenses.
  • Steps to Success: Years of single-minded dedication to tax and foreclosure surplus recovery has allowed Global Discoveries to build the detailed steps necessary to be the industry leader. Those steps include:
    • Auction Monitoring: Global Discoveries vigilantly monitors all delinquent property tax sales and foreclosures over wide geographic areas on a continual basis.
    • Surplus Calculation: In the event a property is sold, we do the math to determine if surplus is generated and, if so, how much.
    • Title Research: Once a sale with surplus is identified, Global Discoveries analyzes the title to the property for all liens against the surplus with a laser focus on finding claim opportunities for our clients.
    • Investigation: We make it our business to know our client. Global Discoveries investigations department is unsurpassed in an uncanny ability to successfully trace loan origination through the sometimes convoluted path of mergers, acquisitions, name variations, address changes and assignments in order to follow the claim right trail to our client.
    • Claims Processing: Global Discoveries has successfully filed thousands of claims in dozens of jurisdictions throughout the nation. With that deep experience has come the knowledge, relationships and goodwill necessary to successfully work with the wide variety of fund holders that often have unique filing requirements. In addition, Global Discoveries has invested significant resources in to building and maintaining a comprehensive database of rules, regulations and procedures for each jurisdiction in which we do business and well beyond.
    • Recovery: We get our clients paid.

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Banking and Financial Clients

Success Stories

Household Finance Corp – GD 13183 – $105,142.39

“Prompt use of follow-up.”

JPMorgan Chase Bank, N.A.  – GD 13833 – $31,629.33

“Global Discoveries has provided a service that exceeds other vendors that we have worked with, with its thoroughness and attention to detail.”

BBVA Compass Bank – $41,777.35

“This is our third recovery thus far. The overall process is relatively simple and seems to be working very well thus far.”

Hanmi Bank-Special Asset Dept –  $166,274.73

“Prompt reply by Global Discoveries whenever I had a question.”

Regions Bank – $197,905.28

“Global, you are doing a wonderful job. Thank you for your hard work and dedication on finding these funds for the bank. Thank you for helping us get our money in a timely manner”

Select Portfolio Servicing, Inc. – GD 9391 – $10,953.15

“I look forward to working with Global Discoveries again. Thanks”

U.S. Bank, N.A. – $44,064.42

“Global Discoveries is first rate! They go the extra mile always. Global’s employees are knowledgeable, very pleasant, and patient. I never feel rushed when working with their employees. They take plenty of time to make sure that I understand what is going on and never disappoints”

Bank of America (BA Properties, Inc.) – GD 4828 – $63,414.20

“As always, Global Discoveries does a great job! The associates are very professional and nice to work with”

Citi Financial Mortgage –  $116,805.29

“The new contact for we signed for the recovery of Surplus Funds is working out perfectly”

Wells Fargo Bank – $396,581.73

“Global’s persistence made me believe in what the company could do to help our company claim the money we did not know about.”



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